In this review, we will take a closer look at "Payments", an online casino brand that offers a wide range of games and features to its customers. We’ll cover topics such as registration, account features, bonuses, payments, withdrawals, games, categories, providers, mobile version, security, license, online payments support, user experience (UX), performance, and final analysis.
Brand Overview
"Payments" is an online casino brand that operates under a Malta Gaming Authority license. The website offers over 1,000 games from various software providers, including NetEnt, Microgaming, and Play’n GO. Players can choose from a variety of payment methods to deposit and withdraw funds. As per industry standards, Payments follows anti-money laundering (AML) and know-your-customer (KYC) policies.
Registration
To start playing at "Payments", users need to register by providing basic personal information such as name, email address, password, date of birth, and residential address. The registration process is straightforward and can be completed within a few minutes. Once registered, players are assigned an account manager who helps with any questions or concerns.
Account Features
Upon completing the registration process, users receive access to their account dashboard where they can view their:
- Game balance
- Transaction history (deposits and withdrawals)
- Bonus information
- Account activity
Users can also customize their notifications settings, change their password, or update their personal details. Payments offers an instant play mode that allows players to start playing games without having to download any software.
Bonuses
"Payments" offers various bonuses and promotions for its customers:
- Welcome Bonus : A 100% match bonus up to $200 on the first deposit.
- Free Spins Bonus : Players receive a set number of free spins upon making their second deposit, which are applicable to specific games only.
- Cashback Bonus : Payments offers regular cashback percentages on net losses for specific player segments.
Please note that bonuses have terms and conditions attached to them, including minimum wagering requirements (50x the bonus amount) and expiration dates.
Payments
Players can make deposits using a range of methods:
- Credit/Debit Card: Visa, Mastercard, American Express
- E-wallets: Skrill, Neteller, Paysafecard
- Bank Transfer: SEPA (Single Euro Payments Area) transfers
- Mobile Payment Methods: Boku and Siru mobile payment services
Withdrawals are subject to a $20 minimum withdrawal limit for e-wallet methods, while card withdrawals have no fees but do require users to input their 16-digit debit/credit card number.
Withdrawal Times
The payout timeframes vary according to the chosen method:
- E-wallets: Instant (1-24 hours)
- Card Withdrawals: Up to 7 days
- Bank Transfers: Between 5 and 14 business days
Players may incur fees associated with their payment methods.
Games
The games library at Payments includes classic slots, video slots, progressive jackpot slots, table games (blackjack, baccarat), live dealer games, scratch cards, keno, and lotteries. Games are categorized according to theme or type for easier navigation:
- Featured : New releases
- Classic Slots
- Table Games
- Live Casino
- Jackpot Games
Providers include industry leaders NetEnt, Microgaming, Play’n GO, NextGen Gaming, and Pragmatic Play.
Categories and Providers
Players can filter games by category or provider:
- Instant Win : Keno and scratch cards
- Table & Cards
- Live Casino
- Jackpot Games : Progressive jackpots from multiple providers
Users also have the option to explore new releases, top games, or highest paying slots.
Mobile Version
Payments’ website is optimized for mobile devices with a responsive design that adapts perfectly on tablet and smartphone screens:
- Mobile optimization: Automatic adjustment of layout according to screen resolution
- Touch-friendly controls and navigation menu
Accessing the site using a mobile browser enables instant play functionality, which does not require downloading any software.
Security
The Payment website employs an advanced SSL (Secure Sockets Layer) encryption protocol that ensures all data transmissions are secure:
- Two-Factor Authentication : Users need to input both their username and password and also use an authenticator app or receive a code by SMS for each login.
- 256-bit Encryption : Information is encrypted using AES, making it unreadable in case of unauthorized access.
The Payment casino website has SSL certificate issued by Trustwave SecureTrust Authority which ensures trust and credibility on the web
License
Payments operates under the Malta Gaming Authority license (MGA), an online gaming regulatory body that complies with European standards:
- Permits : Payments holds permits for Online Casino Operations, as per Malta’s gaming regulations.
- Compliance: Regular audits to ensure compliance with Anti-Money Laundering and Know-Your-Customer requirements.
Support
Players can reach the customer support team through various channels:
- E-mail Support
- Live Chat : Available 24/7
- Phone Support
- Self-service knowledge base: FAQs
The support team aims to respond to queries within a few hours or even instantly via live chat.
User Experience (UX) and Performance
The Payment website’s user experience is polished, making navigation through its interface intuitive:
- Simplistic design for instant access
- Straightforward menu structure for finding necessary information.
- Responsive layout automatically adjusts according to the screen resolution used by visitors
Website loading speed tests indicate good performance with results of 85% and higher on average load times.
Performance
Players can expect a smooth gaming experience due to:
- Frequent Software Updates : Providers’ updates for stability, balance changes, and feature improvements ensure minimal downtime.
- Regular Server Maintenance : Scheduled server maintenance during non-peak periods minimizes game unavailability.
While some minor issues like lag may be encountered with games or other features in rare instances, Payments makes it a point to address all problems promptly through various communication channels.
Final Analysis
Payments offers an impressive and engaging online casino experience. Its selection of slots, table games, live dealer tables, and progressive jackpots is comprehensive:
- The welcome bonus provides new users with incentive
- Instant play mode is helpful for players without time
- An array of withdrawal methods suit the different needs
While no brand will be completely perfect due to room for improvement, Payments deserves praise for making a conscious effort in providing clear policy outlines and accessible customer support options. Players’ access is relatively easy via both desktop computers or mobile devices.
The Payment website seems promising but always can use some extra features that most casinos provide now such as sportsbooks betting options or esports bets which were not available when we conducted the test for this article